NEW IDEA – DISASTER RECOVERY BUSINESS
By: S070006
Being in the IT industry, I interact a lot with enterprise customers. I deal mostly with CIOs and IT Director. And one of the most important aspects in running a business is having a business continuity process. Most enterprise organizations spend so much money in ensuring that their business continues to operate regardless of any situation especially during natural disasters.
To ensure business continuity, they need to ensure everything will have to replicated. Aside from data being stored on their production environment wherein all users will connect, data must be copied and stored on any remote areas for them to ensure that in the event their production site shutdown, they can immediately activate their DR site for business continuity.
Putting up a business continuity process can take a lot of effort. First, organization must hire a personnel who will head the BCP or Business Continuity Process Dept. From there, BCP person my work closely with the IT department for system and network administration. Secondly, BCP personnel must identify the right infrastructure in building the DR site. Location will also play a big factor since it has to be on a different area from your main site. The site must have the right environment since it has to ensure that business will continue even if their main site is down.
Building all these may take millions of dollars. And that's not all, you have to maintain overall head cost on a regular basis since every organization has to hire people to maintain their DR sites.
The business proposal I have is more on outsourcing Disaster Recovery Infrastructure. This will practically lower down the cost of every organization. Proposition will range from lower OPEX, CAPEX and Overhead costs. This will bring down at least 50% of their overall budget spending and can help the company focus more on other important aspects on new IT related improvements.
Operational deliverables will range from 99.9999% uptime. Each company subscribing to this service can manage their main site better and perform more preventive maintenance on their main site.
If companies would like to measure our business performance, we can offer the following performance measurement to ensure effectiveness and efficiency on the service.
· 90% to 95% response time commitment when swinging their operation from main to DR site.
· 90% resolution time for every issues encountered in the event of natural disaster events.
Other metrics can be customized base from company requirement and we can place more premium services to accommodate higher level service.
In the Philippines, most enterprise I deal with has their own DR site and every year, IT organization would have the challenge on how to improve their efficiencies and lower down the cost. This business proposition will definitely address their needs and re allocate their budget on other IT focus areas. (Need was more after 9/ll - 3.5))
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