From: Kristine Abrugena <kristineabrugena@yahoo.com>
Sent: Monday, May 28, 2012 11:12 AM
Subject: NU12 Week9_Abrugena
Good morning Sir, please see below for my Week 9 NUIdea. Thank you.
ABRUGENA, KRISTINE C.
May 28, 2012
NU12_Week9
New process at work
Benefits are undeniably a concern for every employee in any industry. It is always best that employees are able to fully understand the components and eligibilities of various benefits. Not only is orientation the factor but also keeping track of the availability of such based on consumption. Proper communication about the benefits between the employee and the employer shall be observed in order to have a smooth process workflow.
I would like to tap the leave benefits particularly. I often hear people wonder about their remaining number of leaves. At work, I witnessed how a co-worker felt so frustrated on how the Human Resource Department is unable to coordinate with her the unused number of leaves left. There was also an instance when another co-worker would email a certain person in HR just to inquire on the number of days left which she can avail and up to what date is the availability. But then, there are times when HR could not answer one's query because the person in-charge is on leave or is out on a meeting. That is definitely not a valid reason though and does not at all appeal to internal clients. Problem is HR would still take a few days to revert to the employee and what's worse is sometimes they do not get back to you anymore. Imagine how many employees would like to inquire about it via phone or email. Of course, an employee should be able to properly track his/her leave availments, however, it is better that workers can countercheck and confirm with the HR officers. Moreover, it becomes confusing as to until when will these leaves be carried over to the following year. Hence, I would like to suggest that HR has this system that picks up from the Employee Record and Attendance System, the bank's existing system, the number of leaves availed and it will directly tally and subtract from the outstanding leaves available. From there, the employee would not have to call the HR to ask and confirm. With the existence of this system, an employee could also seek approval to extend the usage of unused vacation leaves so as to defer its forfeiture. For instance, an employee can request approval to extend unused leaves for the year 2011 up to June 30, 2012 from the standard May 31, 2012. The request will then be sent to the immediate supervisor for endorsement and then to the Department Group Head for approval. Afterwhich, the approval will be in an instant sent to HR for validation and then for approval of the HR Group Head. In this way, manual approval through routing will be eliminated thus less paperwork and less waiting time. I believe that this will definitely save time and effort both on the sides of the employee and HRD. With this, the employee herself can easily and immediately click on her data information to track and monitor all of her benefits records. 3
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