NU 6 ALT STR

Professor, Facility, Classroom and Site Coordinators Assessment in AGSB Satellite Schools   Same as on trainings conducted (in-house or external), an end of training or end of course assessment is also given to Professors/facilitators of AGSB. I view this not just a piece of paper but a way for AGSB management to gauge whether they are providing excellent academe services. In one satellite school that I am enrolled since 2010, I noticed that there are times when the site coordinator is not consistent in getting the student's assessment of the subject and the Professor. As I mentioned, this assessment should be viewed as an important input in order for AGSB to improve its services to students. Of course nobody is perfect as the saying goes. But with AGSB as an academic institution, I could not get the idea that there are some basic services that are not properly carried out. A simple stock monitoring will address the issue of out-of-stock board markers, internet connection that is always down, unrepaired power outlets and unreplaced busted lights in the classroom. To address these facility concerns, the end of course/subject assessment should include facility, classroom and office evaluation, including the site coordinators. It is not only the effectiveness of the Professors in the course that is solely evaluated but the support services as well. There is no doubt that AGSB really provides quality education but maintaining the quality of service and facility of satellite schools should also be aligned with AGSB's reputation. To address the compliance of students in assessing the revised end of course/subject assessment, AGSB could do this on-line. The AGSB site administrator can post the assessment on each student's page and the student will answer the assessment online. To ensure compliance, the student may not be able to register and enroll on the next subject until he was able to complete the assessment. AGSB should also program the results generation automatically so there is no need to tally and compute the results manually. Aside from strictly imposing to students to answer the assessment, there could be savings in terms of paper and the students are given ample time to evaluate their Professors, the facility, classroom, office and site coordinators. Sometimes, the last session is also hectic and low priority is being given by students in answering the assessment. Or if they may answer, the AGSB might not be getting the true assessment, which becomes an input to gauging customer/student satisfaction. 4