NU # 1 MBAH 10B

Submitted by: SEXY COWBOY GIRL

Topic: What Pisses You Off in the Mall?

"Do It Yourself" Shopping

CONCEPT:

It is an often scenario at the mall especially at certain department stores that customers ask sales person for stocks of an item and the usual reply of the sales person is "no more stocks" without batting an eyelash.  This scenario pisses me off since its quite obvious that the sales person did not exert any effort to look for available stocks that a customer is looking for.

What if the customer has access for available stocks using a computer? What if the customer has freedom to choose what he wants with just few clicks of keypad? Will do it yourself shopping be more fun?

IMPLEMENTATION:

My idea revolves around "do it yourself" shopping. Computers with installed programs for the customers to access available stocks of certain items be available at strategic areas in the department store. There will be sales persons assigned to specific areas who will assist customers in doing the procedure.

Each item in the store will have a specific code number that will be visible to the customer. The customer then enters in the computer the item's code number and the customer will have access of available stocks. For example the item is a pair of shoes. By typing the code number, the customer will know the available shoe colors and sizes. The customer then clicks the shoe size and color which he desires and this will be printed out serving as the order form. The order form will then be brought to the claim area where the item will be made available for fitting. If the customer likes the item then he proceeds to the cashier for payment. The shoe size and color bought by the customer will then be removed from the available list of items. On the other hand, if the customer does not like the item then he can return it for other customers to buy.  4

BENEFITS:

-       Less people with no knowledge of available items hovering around customers

-       Customers will be less pissed off because they have easy access to items they want

-       Less number of sales person strolling in department stores doing nothing. They will be repositioned in the claim and cahier areas

-       More freedom for the customers to choose what they want

-       Easier inventory of items sold