NU 12 by ANALIZA G MENDOZA

Ana G. Mendoza

Tel no. 927-7063 loc 108

----- Forwarded Message -----
From: ana mendoza <agg_22ph@yahoo.com>
To: entrep NU12 <jorge.saguinsin.sentrep@blogger.com>
Sent: Sunday, November 4, 2012 7:46 PM
Subject: NU 12 by ANALIZA G MENDOZA

My daughters and I without my husband and their yayas just recently went to Iloilo for the much needed vacation. The flight going there went smoothly as NAIA 2 opened 6 counters for passengers to check in. It didn't give me a hard time since I have with me my one-year-old daughter. What gave me a new idea is our flight going back. Our departure is supposedly at 6:25 am. We arrived at the arrived at around 4:45 am. I was surprised to see that only two counters were opened for a fully booked airline. What made things hard was that my one-year-old daughter went impatient because we were there on the line for 1 hour and 10 mins waiting for our check in. After us, there was still a long line waiting.  We were 30 mins delayed of our scheduled time.

I was thinking, instead of waiting for these check-in personnels to check our tickets  why not install a scanning machine in each check in counters. This way, manual inputs will be avoided making transactions fast and easy for the passengers. Tickets issued even through internet should be printed with a barcode. Upon check in, passenger will just scan the barcodes of their tickets. After this, boarding pass will automatically be printed. For passengers with baggages, a weighing scale should be installed near the entrance of the gate or once you enter the gate for the passengers to see if they are within the allowed baggage allowance. If they are they go directly to check in using the automated check in. Printer should print their boarding pass along with their baggage claim stub. An airport personnel will just be there to assist them. For those who exceed the allowed baggage allowance , they will just have to go to another automated counter where a check in personnel will have to assist  them in paying for their excess baggage.

This will make travelling more comfortable for passengers at the same time more economical for airlines as they will minimize delays which adds to their cost. 3 (there is on line check in even seat reservation for airphil and cebu pac, at Iloilo airport, there is such a device)

Ana G. Mendoza

Tel no. 927-7063 loc 108