PROFESSIONALISM, New methods...practices
Small Runner Alien
MBAH10B HO4
ENTREP 2- 19- 13
Concept:
Most of government agencies/ institutions are not given the opportunity to have regular seminars or forum regarding the right attitude and conduct in dealing with its clients.
This sort of symposium which aims to orient and reorient government employees on how they will go about their daily routines with the proper attitude and with profesionalism, in a busy and congested office environment is very rarely offered. At least in the institution where I am connected, that happens to be a tertiary government hospital under the DOH ( Department of Health ); I would say...it is not .
Maybe because of the budget it would entail and the time it would consume, which may disrupt the daily services of the departments. But on the other hand, almost all private firms offer such seminars especially to new employees. And they are very particular with attitude.
Mostly people would comment that employees in government agencies are unfriendly and "mataray"?....
Implementation:
I thought of offering a bi-annual seminar / orientation / symposium on best attitudes and strategy in dealing with charity patients in a tertiary government hospital. This will be made a requirement prior to employment to all staffs from the medical, nursing, paramedical and administrative divisions. Theme could be Patience for Many Patients.
The other seminar for the year would be for those old employees and will serve as a reorientation seminar to remind them and as part of their re evaluation for promotion and for performance ratings.
Benefits:
The employees will be more knowledgeable and aware of the proper approach and attitude in times of work pressures and when patients are many and persistent.
In this way also, the employees from the different departments would be closer and familiar to each other, through this seminars. They will be able to exchange ideas and opinions regarding experiences in the workplace and the different effective strategies they do for these.
The budget from the National government will have an effective use for such seminars instead of putting it to waste or back to the treasury or even to corrupt practices?
There will be a practical, effective, and useful program being implemented in this government agency which could serve as a model or pattern for other government institutions particularly hospitals.3
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