NU12 New process - Nelle Canta

Ateneo Innovation and Entrepreneurship "New ideas create more and better new products and services; create more wealth."

NEW PROCESSES AT WORK

 

In Avida, we have this form called Service Acknowledgment Form, wherein you get the clients’ details, name, contact number, address, date inquired and preferred project. The form will be signed by the client to acknowledge that he/she agrees that he/she will be serviced by the agent, and it will be valid in 21 days from the date it has been signed. Right now, we don’t have a database of all these prospects that has signed the SAFs. We just have to check on the bundled copies of the duplicate SAFs if we have to verify some data.

For easier access and a more organized list of data, having a database or CRM –Customer Relationship Management would be very helpful for the sellers, sales heads and for the company itself. This proposed project will help us monitor all the generated prospects, source of prospects, details of the clients.