"The Queen Ant"
AGSB MBAH 10b Entrepreneurship
Prof. Jorge Saguinsin
March 4, 2013
NU#9: New processes at work , study: Paper Tracker Software.
At work, I work with Top Management of the company. After numerous meetings and years involved with micromanagement and daily operations, I have confirmed a certain trend which a lot of times causes major delays in processes, which equates to opportunity loss, and ultimately income loss. This is the documents or paper trails for approvals. It is understood that one process involves a chain of numerous departments. From the time the processing starts, till the time the goal is achieved, the movement is in "snail mode", sometimes, it gets buried or even lost to oblivion.
This problem has, for a while now, been acknowledged, discussed, and yet, not solved. We are not a government office but we seem to be functioning like one – full of "RED TAPE"! The clerk, the boss, or anyone in between could easily block this, and this is possible in each department it passes through.
With the advent of technology, computerizing the whole system is the trend. It has already been initiated but is not yet in full gear. But the computer architects should include in their program, paper tracker software.
All business transactions are encoded and can be traced and studied, but all internal documents released, requested, ordered, should also be encoded, but limited to those involved in each process. This tracker should demolish paper loss. It will also give all concerned a guide on how the document is moving, decreasing delays, and abolishing red tape. It will give you the limitations and deadlines. If all documents are monitored, the concerned will be aware of what needs to processed and how long he has to study, approve or disapprove the request. If it is delayed, responsibility is accounted for.
But I must reiterate that, access to this should be limited to those concerned, and of course top management. 4
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