Wednesday, March 13, 2013

NU12#6 What pisses you off in the mall? - Nelle Canta


"WHAT PISSES YOU OFF IN THE MALL"
The 3-day sales in SM Malls are really tempting. I used to be super excited to run to the mall and be the first one to check on the sale items. However, the increasing population makes the shops look like there is a stampede going on. People just keep on entering the shops even if it's very packed already. I hate it more when people keeps on pushing you to move forward and not even say excuse me or say sorry when they have stepped on my foot.
Loud music during sales events is also irritating. They can catch the attention of the people but the music should not be almost on the highest level which can make your eardrums shake.
Another observation is the shop managers should establish a queuing system like a batch of 12 persons which will be given maximum of 20 minutes to look around and shop. Every shopper who will be finished earlier than the prescribed 20 minutes allotment can be replaced by a new shopper. With this system, the shoppers will have convenience in shopping and can avoid the massive crowd which causes hassle. Some shops are already doing this, but I have only noticed this in shops like Lacoste and Havaianas.
Another thing that pisses me off is the little availability of clean restrooms. SM malls have fewer restrooms compared to Ayala malls. They should have a restroom for every alley or every strip. I think the malls should set a standard on the proximity of restrooms. And there should be a standard in the sanitation of the restrooms. Some of the restrooms do not have the trash can inside the urinal cubicle. Malls should have a budget for these trashcans since it is not that costly.
In parking, malls should follow SM's parking system in MOA and Southmall. It is very hard to look for a parking space especially if the parking space is very vast. The light parking space indicator is very helpful as it shows you where the available spaces are, and the taken ones. Green light means available while red light means it's occupied. Whoever invented the green and red light parking space locator is a genius. 3



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