Wednesday, March 6, 2013

What pisses you off at the mall? What do you suggest? - John Paul "Jaypee" Eugenio

Ateneo Innovation and Entrepreneurship "New ideas create more and better new products and services; create more wealth."

               Whenever I visit Trinoma Mall from their access door beside MRT North Avenue Station, it pisses me to see a long queue in the mall entrance because of the “so called” inspection being conducted by the mall security guards to the bags and belongings of the mall goers. Well in fact, upon observation is that they just merely point their “magic wands” inside your bag/s as if it can detect whatever it is you bring inside. Isn’t it mediocre for them that they always shout they’re just doing their jobs well in fact they just merely acting that they do. I am very willing to subject myself in falling in line for minutes if I can see that they are really doing their jobs and scrutinizing everything inside the bag of the person getting inside their mall/department store. 
               Moreover, I can’t see the reason why there is a separate security inspection for Landmark and Trinoma wherein they only share the same building? Will the customer buy “bombs” inside landmark and bring it inside Trinoma or vice versa? It would be good as added security if they are really doing the things that should be done in an inspection and not just acting with their “magic wands” and pointing inside our bags. 
               I would suggest that the management of Trinoma and all other malls nationwide to invest on similar X-Ray machines being used in our airports today. This might cost them a fortune but this will definitely make it easier for their security guards to check what’s inside the bags of their customers and will cut the inspection time in half thereby reducing the length of customers on queue or during slack periods will totally eliminate people waiting in line to get inside. This will also satisfy their customers need of a secure shopping mall wherein they can have a relax time with family and friends.

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