NU12 # 9 What pisses me off at the mall? What do you suggest? book finder

I visited the mall recently, trying to find a book I need. This idea is specifically for bookstores.

As I was trying to find the books I need, I almost lost my patience because I can't find them under the category where it was supposed to be. This was not a one-time experience, too many times it took me one hour just to find one book. With all the errands I have to finish in a day, I can't spare an hour just to find one book.

I suggest that bookstores should invest on an online book finder, indicating how many copies are left, and what shelf they are placed or which branch has that copy. This maybe an additional expense but it can greatly help customers. As much as the sales people want to help, some are not really familiar with the books; hence, it can create confusion, and too much effort both for the sales person and customer. The book finder, can help reduce the time in finding a book 3. <power books has>

Sincerely,

Athens S. Cruz
+63 916-7056719